Senior CX Solutions Specialist

Job Title: Senior CX Solutions SpecialistLocation: Hyderabad, Telangana, IndiaExperience Required: 8+ YearsRelevant Exp Required: 7+ YearsAvailability: Immediate joiners preferredPreferred Background: Candidates with contact centre domain experienceJob Description:We are looking for a seasoned Senior CX Solutions Specialist with deep expertise in Genesys...

CX StrategistWe are seeking a CX Strategist to lead initiatives that enhance customer satisfaction, loyalty, and engagement. This role involves collaborating with clients to develop CX strategies, improve customer journeys, and implement solutions that drive business growth.Key Responsibilities:Customer Experience Strategy:Develop and execute CX strategies...

Job SummaryThis is a senior role in the Customer Experience (CX) Team where you will oversee customer experience processes, optimize operational efficiency, service quality, and business outcomes.About the JobYou will lead design, optimization, and governance of CX processes. This involves defining new processes, including workflows, SOPs, and performance...

Position : Senior Technical Project ManagerLocation : BangaloreExperience : 8+ yearsCompany OverviewKapture Cx is a leading Enterprise-grade, SaaS-based Customer Support Automation platform that provides businesses with an all-in-one customer service solution. Designed to be more than just a help desk, our cloud CRM is engineered to meet the dynamic needs...

Location- Mumbai Exp- 0-2 yrs JD Summary: An experienced specialist who is responsible for the static/motion creation of advertising campaigns on one or more accounts. May adapt to change in format, media and/or clients' advertising strategies. Coordinates the design and reproduction of the copy with the art and production staff. Job Description: Art...

Company Overview : Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that's more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple...

Practice Head-New Age CX (AVP Level)-Location is agnostic Role Demands: Excellent knowledge of CX across new age clients, excellent communication skills with collaborative ways of working. Primarily self-starter and deeply motivated and passionate to bring in new business to the Consumer DU at BPS. Find ways to make complicated tasks easy and innovate to...

Job Title: Manager – Customer Experience & OperationsBusiness Unit: CREWLocation: BangaloreReporting To: Senior Manager – CX & OperationsAbout The RoleThe Manager ensures seamless operations and premium customer experiences for the AI-powered Personal Concierge service. The role leads and coordinates frontline teams (Captains and Team Leads) to deliver...

#Experience on Qualtrics Platform is MandatoryWe are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates...

Director Product Specialist - Cybersecurity & Customer Experience PlatformsLocation : Bangalore / : 20 - 27 yearsEmployment Type : Full-timeAbout the Role : We are seeking an experienced Product Specialist with a strong background in Cybersecurity and proven expertise across Customer Experience (CX) platforms. The ideal candidate will bring a mix of product...