
Senior Project Manager
4 weeks ago
Position : Senior Technical Project Manager
Location : Bangalore
Experience : 8+ years
Company Overview
Kapture Cx is a leading Enterprise-grade, SaaS-based Customer Support Automation platform that provides businesses with an all-in-one customer service solution. Designed to be more than just a help desk, our cloud CRM is engineered to meet the dynamic needs of any industry. As the preferred choice for top brands like Nykaa, Meesho, and Unilever, Kapture Cx empowers businesses globally to build and automate a world-class customer support ecosystem.
Position Overview :
We are seeking a seasoned and dynamic Senior Technical Project Manager to lead and manage the full project lifecycle of complex SaaS implementation projects. This position demands a highly experienced individual with a strong background in technical project management, agile methodologies, team leadership, and client-facing technical discussions. The successful candidate will be instrumental in delivering project excellence, driving solution architecture, and ensuring seamless integration with client systems to exceed all expectations.
Key Responsibilities :
Project Leadership :
- Take full technical ownership of assigned projects, ensuring their successful execution from initiation to go-live within a defined scope and timeline.
- Act as the primary point of contact for customers, leading technical project discussions and defining detailed requirements for platform configuration and API integrations.
- Drive the design and implementation of technical solutions, ensuring they are aligned with complex client requirements and core business objectives.
- Maintain a project tracker in tools like Jira or Asana, meticulously tracking sprint progress, burn-down charts, and proactively escalating risks to leadership.
Team Management :
- Lead, mentor, and manage a team of project managers and technical resources.
- Serve as a liaison between development, QA, and other technical stakeholders to streamline workflows and ensure adherence to Jira processes.
- Conduct daily scrum meetings to monitor progress, resolve blockers, and ensure the team meets all sprint commitments and project milestones.
Stakeholder Engagement :
- Conduct regular technical status meetings, acting as the primary bridge between engineering teams and business stakeholders.
- Proactively communicate with customers to provide technical updates, address concerns, and identify opportunities for platform optimization.
- Collaborate with cross-functional teams to troubleshoot technical challenges and streamline workflows for a smooth project delivery.
Risk Management and Problem Solving :
- Identify technical project risks related to integration, data migration, and scalability.
- Implement robust mitigation strategies to ensure smooth delivery and minimize technical debt.
- Troubleshoot and resolve complex technical and operational issues, ensuring quick resolution to maintain project timelines.
Process Optimization :
- Implement and enforce agile industry best practices to improve project management workflows and efficiency.
- Innovate processes to enhance the effectiveness of technical project execution and team velocity.
- Ensure adherence to project SLAs and compliance standards in all project activities.
Required Skills & Qualifications :
- Bachelors or Masters degree in Computer Science, Information Technology, or a related technical field.
- 8+ years of professional experience in project management, with a minimum of 3 years in a senior or team-handling role.
- Proven track record of managing and delivering multiple, high-impact technical projects on time and on budget.
- Strong team-handling experience with a focus on mentoring and skill development.
- Proficiency in project management tools such as Jira, Asana, or MS Project, including dashboard creation and reporting.
- Experience in conducting technical business reviews and client presentations.
- Certifications such as PMP or Scrum Master are a significant plus.
Preferred Skills :
- A strong background in managing SaaS implementation projects.
- Experience with API-driven solutions, data migration, and custom workflow automation.
- A deep understanding of customer support automation platforms and related technologies.
- Proven experience in a technical client-facing role.
-
Project Manager
5 days ago
Bengaluru, Karnataka, India RC Project Consultancy Full time ₹ 8,00,000 - ₹ 24,00,000 per yearPosition - Project Manager (Construction)Location : - BangaloreYrs of Exp yrsEducation - B.E./ B.Tech - CivilRole & Responsibilities :-Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.Establishing project objectives, scope and deliverables in collaboration with...
-
Project Manager
5 days ago
Bengaluru, Karnataka, India AMs Project Consultants Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany DescriptionAMs Project Consultants is a renowned and dynamic Professional Project Consultancy Group, specializing in delivering top-tier Project Management Consulting and end-to-end project solutions, including construction and project management, across diverse industries. Headquartered strategically in Pune, India, we cater to clients across...
-
Senior project manager
2 weeks ago
Bengaluru, Karnataka, India HCL Technologies Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Description Senior Project Manager Job SummaryLocation: Bangalore Project role: Senior Project Manager Qualification: B-Tech Experience: Years Skills: IBM MDM No. of positions: 2 :IBM MDM Manager Co-ordination with On-Site Engineers and attending customer calls Raising risks, issues, and escalation to senior management and customer To...
-
Senior Project Manager
3 weeks ago
Bengaluru, Karnataka, India Novo Nordisk Full timeBy continuing to use and navigate this website you are agreeing to the use of cookies Accept Close Press Tab to Move to Skip to Content Link Search by Keyword Search by Location Loading Category Select how often in days to receive an alert Select how often in days to receive an alert Senior...
-
Senior Project Manager
2 weeks ago
Bengaluru, Karnataka, India Srinivasa Earth Movers Full time ₹ 15,00,000 - ₹ 25,00,000 per yearThis is a full-time on-site role located in Bengaluru for a Senior Project Manager at Srinivasa Earth Movers. The role will involve overseeing project expediting, management, and inspection,logistics management to ensure efficient project delivery.
-
Senior Project Manager
5 days ago
Bengaluru, Karnataka, India Black Box Full time ₹ 40,00,000 per yearJob Title: Senior Project ManagerLocation: BengaluruExperience: 15+ YearsSalary Range: ₹20,00,000 per annum (CTC)Industry: System Integration / IT InfrastructureCertifications: PMP or PRINCE2 (Mandatory)Education: Bachelor's degree in EngineeringJob Summary:We are looking for a seasoned Senior Project Manager with a strong background in System Integration...
-
Senior Project Manager
3 weeks ago
Bengaluru, Karnataka, India Copper trunk Full timePosition Summary We are looking for an experienced Senior Project Manager to lead and oversee the execution of interior and architectural design projects. This role requires exceptional leadership, strategic planning, and cross-functional coordination skills. The Senior Project Manager will be responsible for managing multiple sites, maintaining...
-
Senior Project Manager
5 days ago
Bengaluru, Karnataka, India Copper trunk Full time ₹ 15,00,000 - ₹ 25,00,000 per yearPosition SummaryWe are looking for an experienced Senior Project Manager to lead and oversee the execution ofinterior and architectural design projects. This role requires exceptional leadership, strategicplanning, and cross-functional coordination skills. The Senior Project Manager will be responsible for managing multiple sites, maintaining high-quality...
-
Senior Project Manager
7 days ago
Bengaluru, Karnataka, India ANI Integrated Services Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDear Candidate,Greetings from ANI Integrated Services LtdWe have an opportunity for the position of Sr. Project ManagerPlease find below details:Job Title: Senior Project Manager Civil, Interiors & MEPLocation: BangaloreExperience: 8 to 10 YearsJob Description:ANI is seeking a highly skilled and experienced Senior Project Manager to lead and manage...
-
Senior Project Manager
7 days ago
Bengaluru, Karnataka, India Q2 Full time ₹ 20,00,000 - ₹ 25,00,000 per yearQ2 is seeking a Senior Project Manager for our Platform group in Implementations. Reporting to an Implementations Delivery Manager and working closely with Implementation Engineers, the Senior Project Manager is responsible for implementing Q2s ebanking solutions in order to align with the business requirements of our customers.RESPONSIBILITIES:Partner with...