
Merchant Fraud Specialist
1 week ago
Key Responsibilities:
- Review transactions across various payment channels to identify potential merchant fraud.
- Conduct thorough analysis of merchant behavior to detect and prevent fraudulent activities.
- Examine documents submitted by merchants in cases of escalated or observed fraud, and verify their authenticity.
- Communicate with stakeholders within the unit regarding identified fraud patterns and trends.
- Recommend rule creation for enhanced merchant monitoring based on observed patterns.
- Stay updated on industry-wide fraud trends and methodologies to maintain a proactive approach to preventing merchant fraud.
- Collaborate with concerned teams to obtain necessary data.
- Prepare and submit reports (MIS) to relevant stakeholders.
- Independently facilitate discussions with stakeholders regarding new requirements or enhanced surveillance measures.
Requirements:
- A minimum of 3 years' experience in fraud monitoring and analysis.
- Sound understanding of merchant acquiring, payment aggregator business, and UPI-related fraud.
- Proficiency in MS Excel, including filters, pivot tables, charts, and lookup functions.
- Knowledge of SQL programming is an asset.
- An educational background in Engineering, Statistics, or Econometrics is preferred but not required.
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