Expert ServiceNow Developer Wanted

4 days ago

Hyderabad, Telangana, India beBeeDeveloper Full time ₹ 15,60,000 - ₹ 25,12,000
Senior Developer Position

We are seeking an experienced ServiceNow developer to fill a Senior Developer position. The ideal candidate will have a strong understanding of the ServiceNow platform and be able to manage day-to-day operations, including performance monitoring, user administration, and system administration.

The successful candidate will also have experience with ServiceNow configuration, scripting, integrations (REST, SOAP APIs), and automation. Additionally, they will possess excellent communication and documentation skills.

Key Responsibilities :

- Manage day-to-day operations of the ServiceNow platform, including performance monitoring, user administration, and system administration.

- Maintain and support core ServiceNow Applications such as ITSM, ITOM, HRSD, CMDB, and any custom applications as needed.

- Engage in Major Incident Management process for P1/P2 incidents to triage and resolve ServiceNow issues.

- Manage ServiceNow Incident and Request queue to resolve operational issues, defect, and service degradations in timely and efficient manner.

- Implement and maintain integrations with other Enterprise systems using MID Servers, REST, and SOAP API.

- Conduct and participate in routine maintenance activities like Platform upgrades, patching, and cloning activities while ensuring minimum disruption to users.

- Ensure Compliance with security standards, access controls, and Audit requirements.

Requirements :

- Bachelor's degree or equivalent work experience.

- 5+ years of experience with ServiceNow platform.

- Proven expertise in managing the ServiceNow Platform in large enterprise environment.

- Strong Knowledge of ITSM Processes and Modules (Incident, Problem, Change, CMDB, etc).

- Proficiency in Java Script, Flow Designer, Business Rules, Script includes, and UI Policies.

- Experience with ServiceNow ITOM (including Discovery, Event Management, Service Mapping) is a plus.

- Exposure to HRSD, SecOps, or GRC modules is preferred.

- Strong knowledge of ITIL, Agile, and DevOps Methodologies.

- Excellent communication and documentation skills.

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