Optimizing Workforce Performance

Workforce Management SpecialistJob Description:The Workforce Management team is responsible for driving solutions and strategies that maximize efficiency and maintain employee and customer satisfaction. As a Workforce Management Specialist, you will lead a team supporting global operations across multiple clients and verticals.You will leverage your subject...

Job Title: Engagement ManagerThe RoleWe are seeking an experienced Engagement Manager to strengthen client relationships, drive business growth, and ensure seamless delivery of workforce solutions.About the JobAct as the primary point of contact for assigned clients, ensuring effective communication and relationship management.Understand client requirements,...

Job SummaryTalent Management Lead will be responsible for cultivating a high-performing and future-ready workforce.This role is focused on driving business outcomes through strategic talent management practices, enabling the organization to achieve its objectives.The Talent Management Lead will work closely with Business leaders and HR Business Partners to...

Job SummaryWe are seeking a highly skilled Monitoring Specialist to monitor and maintain the performance of our systems and infrastructure.Main Responsibilities:Monitor system performance and identify areas for improvementImplement monitoring tools such as ITRS, Grafana, and PrometheusAnalyze data to optimize system performance and reduce downtimeCollaborate...

Senior Dynatrace Monitoring ExpertWe are seeking an experienced Senior Dynatrace Monitoring Expert to join our team.Key Responsibilities:Set up and configure Dynatrace for optimal performance and monitoring.Develop a deep understanding of synthetic monitoring principles and alarm management best practices.Integrate Dynatrace with ServiceNow or similar IT...

Job Title:We are seeking an experienced Transportation Management professional to optimize performance management aspects of our transportation solutions.The ideal candidate has hands-on experience with OTM configuration, performance tuning, and root cause analysis, as well as a strong understanding of transportation and logistics workflows.Key...

Job Title: Performance TesterJob Summary:Define, develop and apply performance/scalability benchmarks.Work with cross-functional teams to characterize, debug, and improve system performance and scalability.Use profiling tools to identify performance bottlenecks and conduct root cause analysis.Key Responsibilities:Design and execute experiments to evaluate...

Dialer Real-Time Performance SpecialistJob Description:We are seeking an experienced Dialer Real-Time Analyst to join our dynamic contact center operations team. The ideal candidate will have strong expertise in LiveVox dialer systems, workforce management, and real-time monitoring to ensure optimal campaign performance and agent productivity.Monitoring...

Wet Etch Equipment SpecialistOptimize the performance and efficiency of wet etch equipment by maintaining and troubleshooting 200/300mm Wet Benches and Single wafer processing tools.Maintenance, repair, and corrective/preventive maintenance of mentioned tools.Robot teaching and adjustments for optimal performance.Preventive and corrective maintenance of WET...

Senior Performance Test EngineerWe are seeking a highly skilled Senior Performance Test Engineer with expertise in performance testing and online banking applications.The ideal candidate will have proven experience in designing, developing, and executing performance test strategies to ensure scalability, reliability, and excellent user experience.Lead and...