Senior Customer Experience Representative

5 days ago


Kanpur, Uttar Pradesh, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
Our organization is seeking a skilled Customer Service Executive to provide exceptional customer service and support to our clients.Main Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers via phone, email, or chat.
  • Collaborate with internal teams to resolve complex customer issues.
  • Meet performance metrics and productivity standards.
  • Continuously improve customer service processes and procedures.
Requirements:
  • Bachelor's degree in any field.
  • 1-2 years of experience in customer-facing roles.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in using CRM software and other tools.
Working Conditions:
  • This is a full-time position.
  • You will be working in an office environment.
We Offer:
  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
About Us:

We are committed to delivering high-quality services and creating a positive experience for our customers.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application along with your resume and cover letter.



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