
Chief Relationship Strategist
7 days ago
We are seeking a seasoned Senior Client Growth Manager to oversee and expand our key enterprise relationships. This strategic role involves acting as a trusted advisor, ensuring seamless client engagement, successful adoption of our solutions, and long-term business value.
Responsibilities:- Manage and grow relationships with a portfolio of enterprise clients.
- Understand client strategies, challenges, and technical environments to deliver tailored solutions.
- Lead onboarding, executive reviews, and strategic planning sessions.
- Represent the client internally by working closely with Product, Engineering, Sales, and Customer Success.
- Conduct executive-level discussions and align solutions with client objectives.
- Use data, KPIs, and market insights to provide recommendations and measurable value.
- Identify opportunities for growth through upselling, cross-selling, and expansion.
- Translate client feedback into actionable improvements in products and services.
- Stay informed about industry and technology trends to advise clients effectively.
- 10+ years of experience in account management, client success, or consulting within a technology environment.
- Proven track record of managing complex, multi-stakeholder enterprise relationships.
- Knowledge of enterprise IT and cloud infrastructure (AWS, Azure, GCP).
- Strong communication, negotiation, and executive-level presentation skills.
- Ability to build trust and influence senior decision-makers.
- Proficiency in CRM systems (Salesforce, Zoho) and experience with data-driven engagement.
- Bachelor's degree in Business/Technology; MBA is an asset.
An opportunity to work with leading enterprise clients, shape their digital transformation journey, and develop long-term partnerships as part of a collaborative team.
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