
Global Operations Expert
5 days ago
Job Overview
As a Global Operations Expert, you will play a key role in ensuring the seamless operation of our global brokerage system. This position requires a strong analytical mindset and excellent technical skills to monitor and troubleshoot issues in real-time.
Key Responsibilities
- Monitor the global brokerage system in real-time for any operational issues
- Analyze and resolve complex technical issues escalated from internal teams
- Collaborate with architecture and infrastructure teams to identify root causes of system failures
- Provide second-level technical support to internal teams and act as a primary escalation point for all brokerage system technical issues
- Monitor batch job scheduler and troubleshoot failed or delayed jobs
- Develop and implement new monitoring tools and automated process monitoring to enhance system efficiency
Requirements
To be successful in this role, you will need:
- Excellent analytical and problem-solving skills
- Strong understanding of technical systems and architectures
- Excellent communication and collaboration skills
- Ability to work under pressure and meet deadlines
Benefits
This role offers a range of benefits including:
- Competitive salary and bonus structure
- Comprehensive health insurance and retirement plans
- Ongoing training and professional development opportunities
What We Offer
We offer a dynamic and supportive work environment that fosters growth and innovation. Our team is passionate about delivering exceptional results and making a positive impact on our business.
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