
Senior Digital Transformation Specialist
1 week ago
Market Activation Manager Job Summary:
- This role focuses on developing and managing robust business readiness plans for digital transformation programs.
- The successful candidate will oversee the launch of new features on digital channels, ensuring compliance with all regulatory approvals.
- They will lead post-launch activities, including Hypercare reporting, and track customer responses and operational performance.
Responsibilities:
- Develop comprehensive Go-to-Market plans with clear KPIs to ensure smooth delivery of digital initiatives.
- Manage dependencies, risks, and issues to ensure timely delivery and minimal disruption.
- Track MI (Management Information) and analytics reporting to measure business benefits post-launch.
Requirements:
- 8+ years of experience in digital transformation programs, with a focus on online and mobile platforms.
- Strong understanding of Agile cross-functional teams and delivery of digital change at scale.
- A background in risk management, compliance, and securing regulatory approvals.
- Experience in MI & analytics reporting.
- Excellent stakeholder management and communication skills.
- Proven leadership experience, including team management, recruitment, and performance coaching.
Preferred Skills:
- Familiarity with IT project management methodologies and Agile frameworks.
- Expertise in process improvement, change management, and migration planning.
- Experience in the financial services domain (banking, wealth, insurance).
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