
Principal Subscription Billing Specialist
5 days ago
We are seeking a skilled professional to fill a critical role in our subscription billing infrastructure. As a Zuora Engineer, you will be responsible for identifying and resolving risks within the platform to ensure operational continuity.
- Design and optimize customer experience workflows across billing and subscription journeys
- Collaborate with cross-functional teams to align Zuora capabilities with business goals
- Implement best practices for Zuora configuration, automation, and data integrity
- Provide technical leadership and documentation to reduce future dependency risks
To succeed in this role, you must have proven experience as a Zuora Engineer or Architect in enterprise environments. A deep understanding of subscription billing models and customer lifecycle management is also essential. You should have hands-on expertise with Zuora APIs, Workflow Designer, Product Catalog, and Reporting, as well as experience integrating Zuora with CRM systems and data platforms. Strong analytical and problem-solving skills, combined with excellent communication and documentation abilities, are required for this position.
Requirements:- Proven experience as a Zuora Engineer or Architect
- Deep understanding of subscription billing models and customer lifecycle management
- Hands-on expertise with Zuora APIs, Workflow Designer, Product Catalog, and Reporting
- Experience integrating Zuora with CRM (e.g. Salesforce), ERP, and data platforms
- Strong analytical and problem-solving skills
- Excellent communication and documentation abilities
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