
Subscription Renewal Specialist
6 days ago
Job Title: Subscription Renewal Specialist
Key Responsibilities:
- Track and manage subscription renewals.
- Send timely reminders to customers.
- Make outbound calls to ensure clients renew courses on time.
- Support existing customers with upgrades.
- Maintain accurate records of current and potential clients.
- Meet or exceed renewal collection targets.
- Consistently meet sales quota monthly, quarterly, semi-annually, and annually.
- Stay knowledgeable about courses and clarify information as needed.
Required Skills and Qualifications:
- Bachelor's degree in business administration or related field.
- 1-2 years of experience in a similar role.
- Proficient in Microsoft Excel.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
Why Join Our Team:
- Work in a dynamic and fast-paced environment.
- Encourage project ownership, creativity, critical thinking, and feedback.
- Leadership and learning opportunities.
- Direct interaction with senior management for career growth and exposure.
Industry: E-learning
Employment Type: Full-time
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