Retail and QSR Operations Consultant

2 weeks ago


Mount Abu, Rajasthan, India beBeeTransformation Full time ₹ 1,82,23,050 - ₹ 2,13,44,100
Lead Retail and QSR Transformation

We seek a seasoned consultant to spearhead business transformation initiatives in retail and quick-service restaurant operations.

  • Facilitate workshops to identify client pain points, business processes, reporting & dashboarding needs.
  • Translate business requirements into functional specifications.

Technical Aspects:

  • Develop technical fit documents based on workshop findings.
  • Highlight feature/reporting/dashboarding gaps.
  • Collaborate with technical teams to configure and deploy systems aligned with business goals.

Stakeholder Collaboration:

  • Act as a trusted advisor to marketing, operations, and IT teams.
  • Ensure alignment between business strategy and technology roadmap.

Effective Onboarding:

  • Deploy all functional specifications in the software (reports, dashboards, models, audiences etc).
  • Train super users of our clients on the platform.
  • Explain the support mechanism and set cadences for support / business related queries.

Key Qualifications:

  • 5+ years of experience in retail or QSR consulting, business analysis, or solution delivery.
  • Strong understanding of retail/QSR operations: POS, loyalty, CRM, inventory, and customer experience.
  • Knowledge of Marketing Automation tools & how they function.
  • Familiarity with analytics platforms (e.g., Power BI, Tableau, Google Analytics) is preferred.
  • Excellent communication, stakeholder management, and presentation skills.
  • Ability to work in fast-paced, client-facing environments.

Preferred Skills:

  • Experience with omnichannel retail or QSR transformation projects.
  • Knowledge of cloud platforms (Azure, AWS, GCP) and API integrations.

About the Role:

This role requires strong expertise in driving business transformation across retail and quick-service restaurant operations. The ideal candidate will have excellent stakeholder management and communication skills, along with a strong understanding of retail/QSR operations.



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