
Senior Relationship Manager
1 day ago
About the Role
As a Client Servicing Manager, you will be responsible for leading client relationships and ensuring seamless event execution.
Key Responsibilities:
- Act as the primary point of contact for assigned clients to ensure end-to-end service and satisfaction.
- Translate client briefs into effective internal execution plans that meet expectations.
- Collaborate closely with cross-functional teams to deliver high-quality results.
- Present proposals, concepts, and post-event reports to clients in a clear and concise manner.
- Maintain open communication and updates throughout the project lifecycle.
- Identify opportunities for upselling and cross-selling within existing accounts.
- Handle client escalations with professionalism and efficiency.
Requirements
To succeed in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to understand brand objectives and translate them into actionable plans.
- Exceptional project coordination and multitasking abilities.
- Good presentation skills and confidence in handling senior stakeholders.
Qualifications
3–6 years of experience in client servicing or related field.
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