Digital Reputation Management Professional

3 days ago


Mumbai, Maharashtra, India Parag Milk Foods Full time
Job Description

We are seeking a skilled Digital Reputation Management Executive to join our team at Parag Milk Foods Ltd. The successful candidate will be responsible for monitoring online mentions of the brand across various digital platforms and developing strategies to maintain a positive brand image.

The ideal candidate will have excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. They should also be proficient in using social media analytics tools and have experience with ORM strategies.

We offer a competitive salary range of 27k-28k per month, along with opportunities for growth and development within the company.

Key Responsibilities
  • Monitor online mentions of the brand on social media, forums, blogs, and other digital platforms.
  • Develop and implement response strategies for negative feedback.
  • Coordinate with PR and customer service teams for sensitive issues.
  • Present monthly ORM performance reports to stakeholders.
Requirements

To succeed in this role, you should have:

  • A bachelor's degree in Marketing, Communications, or a related field.
  • At least 2 years of experience in ORM or a related field.
  • Excellent communication and analytical skills.
  • Proficiency in using social media analytics tools.
About Us

Parag Milk Foods Ltd. is a leading entity in the FMCG sector since 1992. We offer internationally acknowledged products across 31 countries under renowned brand names such as Gowardhan, Go, Pride of Cows, and Avvatar. Our mission is to provide high-quality dairy products that cater to the varied tastes and preferences of consumers while fostering a vibrant workplace culture that promotes growth and prosperity for our employees.



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