Collections Specialist

3 days ago

Thāne, Maharashtra, India beBeeAccountRecovery Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Title: Executive - Recovery and Reconciliation

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  • We are seeking a self-driven and competent executive to facilitate our collection process and contact clients for the collection of outstanding payments.
  • The successful candidate must possess knowledge of the collections process, build trustful relationships, and ensure timely payments.
  • Drive collection activities, achieve targets, and maintain excellent customer service.
  • Aggressively follow up with customers on calls/emails for overdue amounts to minimize debts and maintain loss experience to a minimum.
  • Maintain a database of all transactions related to payment collection, account receivables.
  • Assist in improving collection strategies to drive continuous improvement in the collections process.
  • Research and resolve payment discrepancies.
  • Understand the system for better monitoring and resolution of overdue cases and extend assistance to the recovery team for case resolution.
  • Verify clients and customers who appear to be potential defaulters.
  • Visit customers' places for either payment or product pickup.
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About Us: We aim to provide a hassle-free experience for patients at hospitals by helping users choose the right hospital/surgeon for their surgical procedure.

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