Career Opportunities for Experienced Collections Specialists
4 days ago
Transform Your Career with a Collections Specialist Role
Job SummaryThe ideal candidate will engage with customers, negotiate settlements, and ensure account closures while adhering to regulatory and organizational guidelines.
Key Responsibilities:- Contact delinquent customers via calls to follow up on overdue payments.
- Manage portfolios across DPD buckets.
- Offer closure, settlement, or restructuring options aligned with internal policies.
- Maintain calling discipline and track PTPs, callbacks, and payments.
- Ensure compliance standards are met in customer communication and data handling.
- Maintain a high standard of customer experience through professional, respectful communication.
- Prepare and update call records, daily reports, and portfolio performance metrics.
- 1–3 years of experience in collections or recoveries, ideally in PL, BL, or Auto loans.
- Prior experience in tele-calling or collections call centers is a must.
- DRA Certification is preferred but not mandatory.
- Strong knowledge of recovery/settlement documentation and processes.
- Fluency in Hindi and English (knowledge of additional regional languages is a plus).
- Excellent negotiation, persuasion, and conflict-resolution skills.
- Customer-first approach with strong problem-solving skills.
- Ability to remain calm and effective under pressure.
- Consistent performance and target-oriented mindset.
- High level of integrity, empathy, and ownership.
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Thāne, Maharashtra, India Career Guideline Full timeWe're Hiring: Third-Party International Collection Executive Location: Thane & Mumbai Salary: Up to ₹5 LPA (₹38,000/month in-hand approx.) Shift: Night Shift (US process)Job Description:We are looking for experienced International Collection Executives to handle third-party debt collections for our global clients. The role involves contacting customers...
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Thāne, Maharashtra, India Career Guideline Full timeWe're Hiring: Third-Party International Collection Executive Location: Thane & Mumbai Salary: Up to ₹5 LPA (₹38,000/month in-hand approx.) Shift: Night Shift (US process)Job Description: We are looking for experienced International Collection Executives to handle third-party debt collections for our global clients. The role involves contacting...
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