
Salesforce Operations Specialist
4 days ago
Job Title: Salesforce Administrator
We are seeking an experienced Salesforce Administrator to join our team. As a key member of our CRM operations, you will be responsible for managing and maintaining our Salesforce CRM data related to customers, product inventory, promotions, and campaign performance.
- Manage and maintain Salesforce CRM data to ensure accurate and up-to-date information.
- Collaborate with cross-functional teams to align CRM initiatives with business goals.
- Build, customize, and maintain Salesforce reports and dashboards for actionable insights across sales and customer engagement.
- Identify and implement workflow automations and process enhancements within the platform.
- Support and train end users to maximize adoption and efficiency.
Requirements:
- 3+ years of hands-on experience working with Salesforce Marketing Cloud in a retail or consumer-facing organization.
- Salesforce Administrator certification is preferred.
- Proficiency in managing CRM processes including lead management, campaign tracking, and reporting.
- Strong analytical and problem-solving skills, with attention to detail.
- Solid communication skills and the ability to work with both technical and non-technical teams.
To succeed in this role, you will need to possess the following skills and qualifications:
- Expert-level knowledge of Salesforce Marketing Cloud.
- Experience with data analysis and visualization tools.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
We are a dynamic and innovative company that values creativity, teamwork, and excellence. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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