
Business Operations Director
3 days ago
An Operations Manager is required to lead and guide a team in delivering comprehensive AML monitoring, governance, oversight, and regulatory reporting.
The key objective is to design, implement, and manage a robust internal KYC program for a multinational organization.
- Lead and manage KYC operations in alignment with compliance frameworks, policies, and internal control standards.
- Oversee Business-As-Usual (BAU) and client refresh processes, while identifying opportunities for global process migration and scalability.
- Provide effective people management, including coaching, mentoring, and ensuring service-level standards are consistently achieved.
- Collaborate with Compliance and senior business leaders to ensure adherence to regulatory requirements and business objectives.
- Supervise client onboarding processes and implement enhancements to improve the client experience.
- Deliver timely and accurate MIS reports for senior stakeholders.
- Monitor daily account refresh activities to ensure documentation and regulatory standards are met.
- Conduct quality assurance reviews on onboarding and refresh cases to ensure compliance and accuracy.
Requirements:
- Demonstrated experience in leading teams and managing complex projects.
- Strong understanding of compliance frameworks and regulatory requirements.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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