
Cleaning Services Director
4 days ago
Housekeeping Operations Manager
This role oversees housekeeping operations to ensure impeccable cleanliness, hygiene, and aesthetic upkeep of all guest rooms, public areas, and back-of-house spaces in line with our standards and guest expectations.
Key Organizational Relationships
- Reports to: Unit Head or Corporate Housekeeper
Key Responsibilities
- Define cleanliness, maintenance, and amenity standards across guest rooms and public areas.
- Develop and manage SOPs in collaboration with the Corporate Housekeeper.
- Create checklists for daily, weekly, and monthly audits to ensure quality control.
People Management
- Guide and motivate the team to deliver high service standards.
- Lead staffing activities including recruitment and performance discussions.
Business Acumen
- Manage inventory and asset control.
- Monitor consumption patterns to minimize wastage and ensure cost discipline.
Leadership
- Promote a positive leadership style that inspires the team by serving as a role model of professionalism and accountability.
Skills Required
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to lead and motivate a team
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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