
Retail Store Director
4 days ago
Seeking an accomplished retail professional to oversee the daily operations of our store. This is a leadership role that demands exceptional management skills, strategic thinking, and customer-centric approach.
About the Role:We are looking for someone who can effectively lead a team, drive sales growth, and maintain high standards of customer service. The ideal candidate will possess excellent communication skills, be able to build strong relationships with customers, and have a proven track record of managing branch budgets and optimizing profitability.
- Candidate will oversee the day-to-day activities of the store, ensuring smooth functioning and efficient use of resources.
- Will be responsible for maintaining high levels of customer satisfaction, handling customer queries and complaints, and providing training to staff members to deliver exceptional customer service.
- Must be able to develop and implement effective sales and marketing strategies to drive business growth.
- Will work closely with the team to ensure seamless delivery of services and products to customers.
- Must possess strong leadership skills, be able to motivate and guide the team towards achieving set targets.
- Will be responsible for maintaining accurate records and reporting progress to senior management.
- Manage inventory, stock levels, and update display of merchandise.
- Maintain a clean and organized store environment, adhering to health and safety standards.
- Develop and implement policies and procedures to ensure compliance with regulatory requirements.
- Ensure timely opening of the store, manage cash handling, and reconcile transactions.
- Build strong relationships with customers, gather feedback, and analyze customer satisfaction.
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