Senior Service Team Manager

3 weeks ago


Bengaluru, Karnataka, India xpertz innovation pvt ltd Full time
About the Role

At xpertz innovation pvt ltd, we are seeking a highly experienced Senior Service Team Manager to lead our service team in Karnataka, Tamil Nadu, and Kerala. As an AGM Service Team, you will be responsible for managing a team of state heads and ensuring smooth functioning of service activities across these regions.

Key Responsibilities:

  1. Manage a team of state heads to achieve customer satisfaction and revenue growth.
  2. Plan and allocate manpower based on productivity and customer needs.
  3. Develop and implement solutions for technical and customer complaints.
  4. Monitor and control spares consumption to optimize costs.
  5. Ensure effective inter-department communication for seamless service activities.

Requirements:

  • 10-15 years of experience in managing service teams in the power electronics industry.
  • BE Electrical or Electronics or EEE degree.


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