
AI SaaS Customer Success Executive
5 hours ago
As a key member of our team, you will serve as the guardian angel of customers and the bridge between what's promised and what's delivered.
- Collaborate with Sales, Product, and Engineering teams to ensure seamless customer handoffs from Sales to Success.
- Lead technical deep-dives during pre-sales conversations to explain complex concepts in plain English.
Key qualifications include:
- Bachelor's degree required; MBA or technical background a plus.
- 1–3 years in Customer Success, Sales Engineering, or Solutions Consulting.
- Proficient in navigating tools like Salesforce, Apollo, Sales Navigator, and Intent tools.
We offer:
- Day 0 startup experience in an AI SaaS environment.
- Opportunities to work with top US SaaS companies and interface with CROs, Sales Leaders, and technical buyers.
- Career growth path in both Customer Success leadership and Sales Engineering specialization.
Must-Have Skills
- Strong analytical thinking and problem-solving skills.
- Ability to communicate complex ideas in a clear and concise manner.
- Drive and potential to scale heights within our sales or customer success family.
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