
Program Management Leadership
2 weeks ago
Job Title: Program Management Executive
Job Summary: Flex is the diversified manufacturing partner of choice that helps market-leading brands design and deliver innovative products that improve the world.
Job Description: As a Senior Executive - Program Management, you will be responsible for initiating, monitoring, and directing projects and programs from inception through delivery. You will develop and ensure adherence to project and program budgets, organize project-related activities, and communicate among departments, customers, vendors, and the community.
Responsibilities:
- Initiates, monitors, and directs projects and programs from inception through delivery.
- Develops and ensures adherence to project and program budgets.
- Organizes project-related activities and communications among departments, customers, vendors, and the community.
- Manages customer relationships on a local basis and acts as the key escalation point locally for all appropriate programs, projects, and operational performance issues.
- Manages the CFT (Customer Focus Team) to achieve specific program performance to targeted KOIs (Key Operational Indicators).
- Be the Leader of the Customer Focus Team who together will oversee and manage, if applicable, the daily production of goods and services in line with contractual terms and agreements.
- Ensures curriculum, seminars, and classes are organized and provided to members of management, employees, and the community as appropriate.
- Participates with other senior managers in establishing strategic organizational plans and objectives.
- Directs the activities of program managers and staff and is responsible for planning, budgeting, and maintaining costs for a broad functional area.
- Interacts regularly with executives, customers, and outside regulatory agencies.
- Drives strategies to deliver customer requirements and recommend Flex capabilities in manufacturing and engineering services.
- Reviews aggregate program proposals or plan to determine time frame, funding requirements, asset management, procedures for accomplishing program, staffing requirements, and allotment of available resources to various phases of program.
- High-level contact for negotiations with customer on all contracts, pricing, and other business items.
- Primary contact for new or critical customer programs.
- Responsible for management of customer satisfaction, the Customer Satisfaction Index (CSI), collection and related reviews and corrective actions.
- Reviews high-level program reports and presentations for management, customers, and others.
- Coordinates program activities with activities of government regulatory or other governmental agencies.
- Participates in Profit and Loss (P&L) analysis, responsible for tracking relevant metrics and drive action items based on results.
- Manage BOM (Bill of Materials) costing and work with respective stakeholders for periodical review and updation.
Requirements: Graduate with 7 years of experience in program management, Project Planning, Production planning activities from EMS industry, Competency in Microsoft applications including Word, Excel, and Outlook.
Benefits: Medical insurance, PTO.
We Are Equal Opportunity Employer: We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.
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