F&B Team Lead
6 days ago
Estimated Salary: $50,000 - $65,000 per annum
About the Role:We are seeking a highly skilled and experienced Food and Beverage (F&B) Team Lead to join our team at AccorHotel. As an F&B Team Lead, you will be responsible for overseeing the day-to-day operations of our F&B outlets, ensuring that all services are delivered to the highest standards.
Key Responsibilities:- Outlet Operations: Coordinate and assist in opening/closing duties, ensuring that all settings are completed according to standards and procedures prior to the start of operation.
- Team Management: Assist management in supervising junior team members and casual labour, ensuring that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
- Customer Service: Take and record restaurant reservations/cancellations in accordance to departmental standards, reconfirming reservations through phone calls or email on a daily basis.
- Food and Beverage Service: Take food and beverage orders according to guest's requirements and preferences, delivering food & beverage services in accordance to departmental standards and procedures.
- Upselling and Cross-Selling: Up-sell and promote food and beverage offers at every available opportunity to maximize sales revenue, cross-selling other dining venue when outlet is full.
- Personalized Service: Try to remember individual patron's names and their preferences to extend a personalized service.
- Food Safety and Hygiene: Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
- Education: Diploma or certificate in Hospitality/Food and Beverage related fields.
- Experience: At least 2 years of experience in a similar role, preferably in a hotel environment.
- Skills: Excellent communication and leadership skills, ability to work under pressure, attention to detail, and teamwork.
- Competitive Salary: $50,000 - $65,000 per annum.
- Opportunities for Growth: Opportunities to grow and develop your career within the company.
- Professional Development: Training and development programs to enhance your skills and knowledge.
Accommodation and transportation may be provided depending on the location and availability.
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