Hospitality Professional

4 days ago


Jaipur, Rajasthan, India Accor Full time

Job Summary:

We are seeking a skilled and enthusiastic Guest Service Associate to join our Food and Beverage team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing the restaurant cashiering process, and maintaining a clean and organized work environment.

Key Responsibilities:

  • Takes care of the restaurant cashiering as per policy.
  • Helps manage crockery and appliances by avoiding breakages.
  • To assist with inventories as per schedules.
  • Prepares the restaurant and preparation areas as per the Outlet standards and layout.
  • Welcomes guests and provides waiter service.
  • Before every shift, finds out about dish composition and any service-related official communication.
  • Organizes his/her work to suit fluctuations in numbers, events, and guests.
  • Ensures the equipment used remains in good condition.
  • Cleans and polishes Glassware, Silverware.
  • Replenishes supply of linen and other Operating equipment.
  • Obtains requested items from the storeroom.
  • Follows correct sequence of service outlined in the Standard Operating Manual.
  • Sets up tables in accordance with Restaurant policy.
  • Cleans and removes dishes from the table after service is completed.
  • Cleans all spillage during mealtime and at closing.
  • Transports soiled dishes from dining room to kitchen and depositing them in proper placement at the Steward area.
  • Cleans and tidies the restaurant and preparation areas after closing.

Requirements:

  • Suggests food and beverages, therefore to be well-versed with the menu, method of preparation, and accompaniments.
  • Maintains cleanliness and mise-en-place level at working station and service pantry for smooth operation.
  • Keeps general appearance and maintenance of Restaurant working areas.
  • Maintains excellent grooming standard at all times.
  • Committed to delivering high levels of customer service.
  • Positive attitude.
  • Good communication skills.
  • Flexibility to respond to a range of different work situations.
  • Ability to work on your own or in teams.
  • Resilience.
  • Vocational certificate or diploma in F&B.
  • Language skills: fluent in the national language and business English.


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