High-Level Administrative Professional

3 weeks ago

Jaipur, Rajasthan, India Accor Full time
Job Title: High-Level Administrative Professional

This role is responsible for providing expert secretarial and administrative support to senior management, ensuring seamless execution of tasks and requests. As an Executive Secretary, you will work independently and handle confidential matters with professionalism.



Main Responsibilities:


  • Manage senior team members' diaries to coordinate meetings/appointments and events.
  • Screen and handle phone calls, appointments, mails, and emails, taking action accordingly.
  • Take minutes at Executive Committee Meetings.
  • Coordinate and communicate with various departments and staff on matters directed by senior management.
  • Prepare and manage correspondences with internal and external parties for senior management's signature.
  • Attend to requests from divisional, corporate, or owners' offices and facilitate them accordingly.
  • Attend to residents/patrons' special requests or complaints directed to senior management.
  • Coordinate travel arrangements efficiently and prepare detailed travel files.
  • Ensure approval forms are prepared for senior management's signature and approval.
  • Maintain systematic up-to-date filing and tracing systems.
  • Maintain and update Executive Committee and Department Heads' personal files kept in senior management's office.
  • Maintain and update Executive Committee and Department Heads' leave record.
  • Maintain and update 'Manager-On-Duty' schedule.
  • Prepare monthly financial data reports.
  • Maintain confidentiality of sensitive matters/issues.
  • Manage and upkeep the functionality and cleanliness of the office.
  • Ensure adequate stock of office stationery.
  • Maintain a high level of professionalism and project a positive image of the organization.


Other Responsibilities:


  • Maintain complete knowledge of all F&B services, contents & preparation methods, outlets, and hotel services/features.
  • Be fully conversant with hotel fire & life safety/emergency procedures.
  • Attend all briefings, meetings, and trainings assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by Management.


Qualifications:

This role requires:




  • Diploma education.
  • Minimum 2-3 years of secretarial experience with at least 1 year serving senior management level.
  • Excellent reading, writing, and oral proficiency in English language.
  • Good working knowledge of MS Excel, Word, & PowerPoint.


Competencies:


  • Good communication and customer contact skills.
  • Service-oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Self-motivated and energetic.
  • Well-presented and professionally groomed at all times.


About Accor:

Accor is a global hospitality leader, with a portfolio of world-renowned brands such as Accor, MGallery, and Novotel. Our team's passion for delivering exceptional guest experiences drives our commitment to innovation and excellence.

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