Capacity Planning Manager
1 week ago
About the Role
We are seeking a highly skilled Capacity Planning Manager to join our team at (24)7.ai. As a Capacity Planning Manager, you will play a crucial role in developing and implementing capacity planning strategies that align with our business objectives.
Key Responsibilities
- Develop and implement capacity planning strategies to ensure optimal resource utilization.
- Analyze data and trends to identify opportunities for improvement and optimize seat/resource utilization.
- Collaborate with cross-functional teams to ensure alignment with business plans and strategies.
- Develop and maintain capacity planning models and tools to support decision-making.
- Provide insights and recommendations to senior management on capacity planning and seat optimization.
Requirements
- Bachelor's degree in Business, Operations, or related field.
- 5+ years of experience in capacity planning or related field.
- Experience in MIS reporting & related technologies like PowerBi, other data management tools, projects handled using RPA Automation.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to think strategically and tactically.
- Experience with capacity planning software and tools.
- Strong understanding of business operations and processes.
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