Capacity Planning and Workforce Development Manager

2 weeks ago


Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time
About the Job

We are seeking a highly organized and detail-oriented Program Manager to join our rapidly growing OPTIMA team. As a Capacity Planning and Workforce Development Manager, you will be responsible for building a capacity and workforce planning strategy and team globally.

Key Responsibilities
  • Develop and maintain capacity models and projections to inform strategic decision-making
  • Analyze historical data and future resource requirements across multiple sites and programs to help plan the site strategy and employment model for the team
  • Collaborate with department heads and project managers to understand staffing needs and project timelines
  • Evaluate the impact of changes in staffing levels, project scope, or resource allocation on overall capacity
  • Continuously assess and refine capacity and workforce planning processes and methodologies to adapt to evolving business needs
Requirements
  • 3+ years of program or project management experience
  • Bachelor's degree
  • Knowledge of Excel at an intermediate level
  • Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
  • 3+ years of driving end-to-end delivery and communicating results to senior leadership experience
  • Experience in Demand/Capacity/Workforce Planning
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

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