
Senior Account Growth Specialist
1 week ago
We are seeking a seasoned account manager to drive growth and strengthen client relationships.
Key Responsibilities:
- Act as primary point of contact for assigned clients, fostering strong C-level and stakeholder relationships.
- Manage the end-to-end account lifecycle, including onboarding, project delivery, renewals, and escalations.
- Collaborate with delivery teams and technical consultants to ensure smooth execution of IT projects and managed services.
- Understand clients' technology roadmaps and business challenges to position our IT solutions effectively.
- Lead contract negotiations and ensure commercial terms are met.
- Stay updated with IT industry trends and emerging technologies to provide consultative insights.
Requirements:
- Bachelor's degree in IT, Computer Science, Business Administration, or related field (MBA preferred).
- 5-7 years of experience in account management, Client Success Manager, or similar roles within IT services or consulting firms.
- Familiarity with emerging technologies like AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development.
- Excellent relationship-building, negotiation, and presentation skills.
- Proficiency in CRM tools (e.g., Salesforce) and MS Office Suite.
- Strong problem-solving and multitasking ability to manage multiple accounts and projects.
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