Account Maintenance Specialist

3 days ago

Vijayawada, Andhra Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000
Senior Account Management Specialist

Our company is seeking a highly skilled Senior Account Management Specialist to join our team. As an integral part of our operations, this role will be responsible for managing account maintenance tasks and overseeing customer service operations.

The ideal candidate will have a strong analytical skillset, excellent communication skills, and the ability to work independently while managing multiple tasks efficiently.

  • Manage relationships with existing customers to ensure seamless account management processes
  • Conduct financial analyses to identify areas for improvement in customer satisfaction and retention
  • Maintain accurate records and provide timely updates to stakeholders on customer engagement and growth opportunities
  • Develop and implement strategies to improve customer satisfaction and retention rates through effective communication and relationship building
  • Collaborate with cross-functional teams to achieve business objectives and drive revenue growth

Required qualifications include:

  • Bachelor's degree in Finance, Business, or a related field
  • Strong analytical and problem-solving skills
  • Effective communication and customer service skills
  • Experience in account management and customer service operations
  • Proficiency in English language is mandatory for this position

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