Director of Branch Operations

3 days ago


Thiruvananthapuram, Kerala, India beBeeLeadership Full time ₹ 10,00,000 - ₹ 15,00,000
Key Role Summary

Branch Manager Responsibilities:

  • Oversee and manage all branch operations efficiently, ensuring seamless day-to-day activities.
  • Lead, motivate, and manage the branch team to achieve set targets and goals.
  • Deliver exceptional customer service, foster strong client relationships, and ensure complete customer satisfaction.
  • Monitor sales performance, analyze metrics, and implement effective strategies to drive growth and improvement.
  • Ensure strict compliance with company policies, regulatory requirements, and industry standards.
  • Provide regular performance updates and insights to senior management, facilitating informed decision-making.
  • Effectively handle escalations, resolve client issues professionally, and maintain a positive reputation for the organization.
Required Skills and Qualifications

Essential Qualifications:

  • Bachelor's degree in Business Administration or a related field.
  • Minimum 3-5 years of proven experience in a managerial or team-handling role.
  • International work experience or business exposure is mandatory.
  • Excellent communication, leadership, and decision-making skills are essential.
  • Proficient in MS Office and CRM systems, with the ability to adapt to new technologies.
  • Strong organizational and time-management abilities, with a focus on efficiency and productivity.

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