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International Chat Support Specialist
2 months ago
We are seeking a skilled professional for our International Chat Process role in Bengaluru. This is a full-time position for candidates with excellent customer service skills, fluent in multiple languages, and familiar with chat platforms. The role involves rotational shifts for male candidates and a morning shift for female candidates, with a competitive salary of up to 25k.
Key Responsibilities
• Handle international customer inquiries and complaints through chat support
• Provide accurate and timely responses to customer questions and issues
• Maintain up-to-date knowledge of company products and services
• Resolve customer issues by collaborating with internal teams and following up to ensure resolution
• Document customer interactions and keep records updated for reference
