New Age CX Leadership Opportunity

Practice Head-New Age CX (AVP Level)-Location is agnostic Role Demands: Excellent knowledge of CX across new age clients, excellent communication skills with collaborative ways of working. Primarily self-starter and deeply motivated and passionate to bring in new business to the Consumer DU at BPS. Find ways to make complicated tasks easy and innovate to...

Lead CX AnalystJob Summary:We are seeking a seasoned expert in Customer Experience (CX) to lead our experience management team. As a key member, you will be responsible for designing and implementing advanced surveys, dashboards, and configurations using Qualtrics.CX LeadershipWork closely with clients to understand their business goals, survey needs, and...

CX StrategistWe are seeking a CX Strategist to lead initiatives that enhance customer satisfaction, loyalty, and engagement. This role involves collaborating with clients to develop CX strategies, improve customer journeys, and implement solutions that drive business growth.Key Responsibilities:Customer Experience Strategy:Develop and execute CX strategies...

This role is for one of the Weekday's clientsMin Experience: 8 yearsLocation: BengaluruJobType: full-timeWe are looking for an experienced CX Head to lead our Customer Support and Operations function, ensuring world-class service delivery and long-term customer loyalty. The ideal candidate will have 8–10 years of expertise in customer support/service...

Key ResponsibilitiesDefine and manage the end-to-end learning content strategy for Oracle Customer Experience (CX) Products.Collaborate with product managers, consultants, and subject matter experts to identify training needs based on product features and customer adoption trends.Design structured learning journeys and certification paths for various user...

Key ResponsibilitiesDefine and manage the end-to-end learning content strategy for Oracle Customer Experience (CX) Products.Collaborate with product managers, consultants, and subject matter experts to identify training needs based on product features and customer adoption trends.Design structured learning journeys and certification paths for various user...

#Experience on Qualtrics Platform is MandatoryWe are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates...

Job SummaryThis is a senior role in the Customer Experience (CX) Team where you will oversee customer experience processes, optimize operational efficiency, service quality, and business outcomes.About the JobYou will lead design, optimization, and governance of CX processes. This involves defining new processes, including workflows, SOPs, and performance...

#Experience on Qualtrics Platform is Mandatory We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates...

Job Title: Senior CX Solutions SpecialistLocation: Hyderabad, Telangana, IndiaExperience Required: 8+ YearsRelevant Exp Required: 7+ YearsAvailability: Immediate joiners preferredPreferred Background: Candidates with contact centre domain experienceJob Description:We are looking for a seasoned Senior CX Solutions Specialist with deep expertise in Genesys...