Strategic Operations Manager

1 week ago

Chennai, Tamil Nadu, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: Strategic Operations Manager

About the Role

We are seeking a highly skilled and experienced Strategic Operations Manager to join our team. As a key member of our organization, you will play a critical role in driving business growth and success.

Key Responsibilities
  • Own and influence the Demand Factory, contributing to the implementation of Marketing Transformation (MX) working with marketing operations to optimize and release updates/new models.
  • Own the governance of lead routing and lead flow, ensuring no disruption to leads created and routed to Sales.
  • Document lead management process, enrichment, lead routing rules, and supporting technologies and integrations.
  • Implement and administer marketing technologies using best practices that primarily focus on demand creation and capture.
  • Manage a team of 3-5 campaign operations specialists.
  • Emphasize data collection and connection with other systems, finding new ways to enrich the marketing data set, cleanse data, and maintain best practices around marketing and data privacy.
  • Build strong working relationships with marketing and cross-functional stakeholders.
Requirements
  • 5-7 years of Marketing Operations experience with a deep technical understanding of Marketing automation.
  • 3-5 years of direct people management experience.
  • Understanding of typical B2B sales and marketing funnels, definitions, and processes.
  • Strong problem-solving skills to identify and address issues impacting lead handoff to Sales.
  • Experience across marketing tech stack including: CRM (Salesforce preferred), enrichment tools, event management, webinar, and analytics (Domo, Looker).
  • Experience with Marketo to Salesforce custom integrations and API webhooks.
  • Strong familiarity with marketing initiatives including implementing lead ingestion through website form fills, lead gen forms, and running enrichment to support accurate lead routing.
  • Excellent written and verbal communication skills with experience navigating complex organizations to generate buy-in for ideas.
Benefits

As a Strategic Operations Manager, you will have the opportunity to work with a talented team, develop your skills, and contribute to the growth and success of our organization.

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