
Business Process Improvement Specialist
4 hours ago
We are seeking a highly skilled Business Process Improvement Specialist to join our team. The successful candidate will have a strong background in business analysis and process improvement, with a focus on delivering high-impact solutions.
This is an exciting opportunity to work with a global digital banking technology provider, supporting their efforts to accelerate digital transformation across the Middle East, Africa, and APAC regions.
The ideal candidate will have hands-on experience with Appian BPM solutions, as well as excellent stakeholder management and communication skills.
- Key Responsibilities:
- Work directly with banking stakeholders to capture requirements, processes, and workflows.
- Translate business needs into functional specifications, user stories, and Appian solution requirements.
- Act as the bridge between business teams and Appian developers.
- Participate in discovery workshops, design sessions, and UAT planning.
- Define process improvements and digitisation opportunities aligned to banking best practice.
- Support compliance and regulatory requirements in delivery.
Required Skills and Qualifications:
- 3–6 years' experience as a Business Analyst or BPM Analyst, ideally in banking/financial services.
- Hands-on experience writing requirements for Appian BPM solutions.
- Strong documentation skills (BRDs, FRDs, user stories, process flows).
- Experience working in Agile (Scrum/Kanban) environments.
- Excellent stakeholder management and communication skills.
Benefits:
You'll be directly shaping automation and digitisation across banking workflows that impact millions of customers. It's a hands-on, high-impact position with visibility across business and technology, giving you the chance to grow your expertise in Appian and financial services. The role is remote-friendly, aligned to the GCC working week and working hours.
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