Order Operations Coordinator

1 day ago

Pune, Maharashtra, India beBeeOrder Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Order Management Specialist

Key Responsibilities:
  • Manage the order life cycle from receipt to fulfillment, ensuring timely and accurate processing.
  • Process orders, handle modifications, and generate documentation as needed.
  • Serve as a consultative partner to customers, offering guidance on availability and lead times.
  • Act as a single point of contact for customer inquiries, resolving issues through to closure.

Skills and Qualifications:

  • Bachelor's degree in a relevant field.
  • Strong understanding of order management processes and lifecycle best practices.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Effective communication and interpersonal skills.
  • Able to work cross-functionally with planning, logistics, and commercial teams.

Benefits:

  • Fulfilling career path with opportunities for growth and development.
  • Chance to work with a dynamic team and contribute to business success.

Competencies:

Core Competencies:

  • Collaborates: Builds partnerships and works collaboratively to achieve common goals.
  • Communicates Effectively: Delivers clear, audience-appropriate messages across channels.
  • Customer Focus: Delivers solutions with the customer at the center of every decision.
  • Drives Results: Delivers timely, consistent results under pressure or uncertainty.
  • Manages Complexity: Solves complex, multifaceted problems with confidence and clarity.
  • Self-Development: Actively pursues learning opportunities and growth.

Functional Competencies:

  • Order Life Cycle Knowledge: Applies knowledge of each stage and cross-functional collaboration to ensure successful fulfillment.
  • Order Processing: Follows structured steps to manage order receipt, identify exceptions, and resolve issues.
  • Order Life Cycle Systems Knowledge: Demonstrates ability to use digital tools and systems to process and manage customer orders accurately.

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