Commercial Operations Coordinator

1 day ago

Pune, Maharashtra, India beBeeCoordination Full time ₹ 80,00,000 - ₹ 1,20,00,000
About This Role

As a Commercial Operations Coordinator, you will play a crucial part in driving the execution of our day-to-day commercial operations. You will be responsible for preparing quotes, order forms, and Professional Services assignments to ensure seamless transactional deal desk activities.

  • Main Responsibilities:
  • Prepare and submit Salesforce CPQ quotes and order forms based on requests from Account Executives (AEs), Customer Success Managers (CSMs), or Partners using guided selling tools.
  • Execute transactional deal desk activities, including new logo quotes, amendments, co-terms, and Professional Services project setup based on regional capacity assignments.
  • Populate and route standard approval workflows for discounts, custom terms, billing exceptions, and product changes according to documented Standard Operating Procedures (SOPs).
  • Review deals and change orders for required fields, data accuracy, billing term consistency, and quote integrity before hand-off to the U.S. team.
  • Assist with drafting change order documentation and billing updates for Professional Services in partnership with the India Team Lead.
  • Maintain internal trackers, intake queues, and CPQ dashboards to ensure all requests are documented, updated, and resolved within Service Level Agreements (SLAs).
  • Evaluate blockers or ambiguous requests and escalate them to the India Team Lead for review and further direction.
  • Coordinate handoffs to the U.S.-based Deal Desk team at the end of shift with full documentation in shared tools.

What We Offer

  • A dynamic work environment with opportunities for growth and development.
  • A competitive compensation package that includes benefits and perks.
  • The chance to work with a talented team of professionals who are passionate about their work.
  • A comprehensive training program to help you succeed in your role.

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