Delivery Operations Strategist

2 weeks ago

Delhi, Delhi, India beBeeLeader Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

Are you a leader who can drive end-to-end delivery excellence across tech upskilling and assessment programs?

Job Description:

We are seeking a strategic leader to oversee the distributed training ecosystem of freelance and full-time trainers, managing high-priority engagements across University clients.

Key Responsibilities:
  • Develop and own the training operations strategy aligned with org-level goals (e.g., placement outcomes, client cost-efficiency).
  • Translate delivery priorities into tactical roadmaps: trainer supply readiness, scheduling SLAs, cost optimizations.
  • Align hiring and trainer capability building with strategic L&D focus areas (e.g., GenAI, DevOps, Cloud, Java).

Team Leadership:

Lead and mentor a 3-pronged team: Trainer Hiring Lead, Trainer Manager, Program Delivery Head.

Excellence:

  • Implement training ops tech stack: Training Orchestra, accessplanit, Notion dashboards, or similar.
  • Optimize trainer allocation, schedules, and SLAs using agile and data-driven processes.
  • Own the

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