Customer Support Voice Specialist
6 days ago
- About the Role: We are seeking a highly skilled Customer Support Voice Specialist to join our team in Mumbai. The successful candidate will be responsible for providing exceptional customer service experience to our clients.
- Key Responsibilities:
- Provide timely and effective solutions to customer inquiries and issues.
- Utilize excellent communication skills to build strong relationships with customers.
- Work in a rotational shift environment, including night shifts.
- Requirements:
- Excellent English communication skills.
- Good knowledge of customer handling principles.
- Ability to work in a rotational shift environment.
- Benefits:
- Competitive salary package.
- Opportunity to work with a leading professional services company.
- Chance to develop skills and expertise in customer service.
- Eligibility Criteria:
- Graduate or undergraduate degree.
- Minimum 6 months of work experience.
- Excellent communication skills.
- What We Offer:
- Competitive CTC package.
- Opportunity to work with a global professional services company.
- Chance to develop skills and expertise in customer service.
Job Type: Contract
Duration: 12 months
Location: Mumbai, India
Notice Period: Immediate joiner or max 30 days notice
Shift: Rotational shift, including night shifts
Salary: Up to 40,000 INR per month (CTC), depending on experience
Experience: 0 to 5 years of experience in customer service
Qualification: Graduate or undergraduate degree, UG + Grads both are ok
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