International Voice Support Specialist

4 days ago


Navi Mumbai, Maharashtra, India Quess Corp Limited Full time

Job Overview

We are seeking a highly skilled and experienced International Voice Support Specialist to join our team at Quess Corp Limited.

This role is an excellent opportunity for candidates who have relevant experience in international process support.

The ideal candidate will be responsible for providing top-notch customer service to clients worldwide, ensuring that their queries are resolved efficiently and effectively.

The salary for this position is approximately ₹8-12 lakhs per annum, depending on the candidate's qualifications and experience.

Key Responsibilities:

  • Providing multilingual customer support via phone, email, or chat
  • Resolving customer complaints and issues in a timely and professional manner
  • Collaborating with internal teams to resolve complex customer issues
  • Meeting performance targets and metrics for quality and productivity

Requirements:

  • Bachelor's degree in any field
  • 1-3 years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and dynamic work environment


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