Atlassian Process Optimization Specialist

3 days ago

Guntur, Andhra Pradesh, India beBeeAtlassian Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Atlassian Administrator

This role involves managing multiple facets of Atlassian software to optimize business processes. An ideal candidate will have extensive experience in Jira and Confluence Cloud, with a proven track record of delivering service improvements without unnecessary investment.

Key Responsibilities:

  • Collaborate with senior technical management, product owners, and project managers to develop requirements that align with operational areas.
  • Develop and implement solutions to improve alignment of technology with operational goals, focusing on practical delivery of architecture.
  • Act as subject matter expert for Atlassian Jira and Confluence, providing ownership and regular updates of issues.
  • Evaluate, diagnose, research, analyze, and provide solutions to simple and medium-complexity problems encountered.
  • Proactively plan to assess new upcoming features on cloud and communicate with users wherever applicable.
  • Ensure operational requirements are matched in the delivery of services around standards and engineering.
  • Own and manage user access permissions according to security guidelines.
  • Ensure effective communication across departments and geographically dispersed teams.

Required Skills & Qualifications:

  • Extensive expertise in analyzing, troubleshooting, implementing, and supporting Jira and Confluence Cloud.
  • Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.
  • Acquaintance with Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.
  • Exceptional analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python, and Groovy scripting for automating tasks.
  • Strong knowledge in creating reports on Jira Dashboards and EazyBI.
  • Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.
  • Considerable experience in integrating Jira and Confluence with third-party tools.
  • Proficient in cost optimization by identifying and substituting unnecessary plugins with cloud-native features.

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