Cluster Manager

5 days ago


Hyderabad, Telangana, India HRhelpdesk Full time

About Company: HRhelpdesk is a Systemically Important NonDeposit taking Non Banking Financial Company, focusing on Micro Small and Medium Enterprises (MSMEs). We maintain a team of professionals handling daily micro level collections of each merchant, identifying risks, and resolving service issues of clients by coordinating with relevant departments.

We are seeking a highly skilled Cluster Manager to manage collection agencies, effectively track daily collections, and identify merchant risks. The ideal candidate should have a professional approach towards customers, excellent communication skills, and a good hold over language English and Hindi.

Key Responsibilities:

  • Maintain and manage collection agencies.
  • Team handling.
  • Track daily micro level collections of each merchant and identify risks.
  • Resolve service issues of clients by coordinating with relevant departments.

Requirements:

  • Should be presentable with good communication skills.
  • Good hold over language English and Hindi.
  • Should have knowledge of the Collection Process.
  • Should have Experience in Field/Corporate Collections.
  • Professional approach towards the Customer.
  • Ability to command authority but humble and sincere in behavior.
  • Good convincing skills.
  • Aware of Collection Code of Conducts.
  • Acquainted with the geographical spread of Mumbai area.

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