Global WAN Operations Specialist

7 days ago

Gulbarga, Karnataka, India beBeeNetwork Full time ₹ 18,00,000 - ₹ 24,00,000

Job Title: WAN Support Engineer

We are seeking a highly skilled WAN Support Engineer to join our organization. The ideal candidate will have strong network troubleshooting skills, hands-on experience with BGP, and a proven background in WAN operations.

Key Responsibilities:
  • Operate and support WAN networks across global sites in a 24/7 rotational shift model.
  • Handle L2 escalations and troubleshoot incidents related to routing, switching, and WAN link issues.
  • Configure and maintain BGP routing and manage changes, updates, and problem resolutions.
  • Collaborate with telecom vendors and ISPs for link provisioning, troubleshooting, and escalations.
  • Maintain documentation for shift handovers, ticket logs, and RCA reports.
  • Ensure high network uptime and adherence to SLA targets.
Preferred Skills:
  • Familiarity with ITIL processes and ticketing tools.
  • Experience with MPLS, OSPF, QoS.
  • Exposure to enterprise monitoring tools like SolarWinds, Nagios, or PRTG.
  • Ability to create and update network diagrams and SOPs.

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