Claims Resolution Professional

3 days ago


Bellary, Karnataka, India beBeeRecovery Full time ₹ 6,00,000 - ₹ 10,00,000
Customer Recovery Specialist

We are seeking an experienced Customer Recovery Specialist to join our team. As a key member of our customer service department, you will be responsible for resolving outstanding claims with US healthcare insurance companies.

This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. You will have the chance to develop your skills and expertise while making a real difference in the lives of our customers.

Key Responsibilities:

  • Making outbound calls to insurance companies to follow up on pending claims.
  • Reviewing denied / underpaid claims and taking appropriate action for resolution.
  • Documenting all interactions accurately in our system.
  • Meeting daily productivity and quality targets.
  • Working collaboratively with our billing team to achieve revenue cycle goals.

Required Skills & Qualifications:

  • Bachelor's degree in any field.
  • 0-3 years of experience in customer recovery, medical billing or revenue cycle management.
  • Excellent communication skills in English (verbal and written).
  • Knowledge of the US healthcare process, CPT/ICD codes and insurance policies is an asset.


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