
Strategic Solution Professional
2 days ago
Job Title: Senior Solution Consultant
Location: Global
Duration: Full time
Purpose of the Position:
As a Sr. Solution Consultant, you will play a pivotal role in delivering superior workforce management solutions to clients worldwide.
You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for customers.
Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.
Key Result Areas and Activities:
Solution Design: Architect comprehensive solutions that integrate with third-party products, ensuring alignment with business goals.
Customization and Integration: Design and implement customizations and integrations to meet specific client needs.
Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.
Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects.
Travel: Travel up to 25% may be required to meet with clients and support project implementations.
Work and Technical Experience:
Technical Expertise
- 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
- 5+ years of experience in Workforce Management is a must.
- Relevant experience as a consultant in a similar application environment is desirable.
- Extensive experience in implementing solutions for medium to large enterprise customers.
Qualifications:
Education: Bachelor's degree or equivalent in Computer Sciences or a related field.
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