
Vehicle Service Consultant
5 days ago
We are seeking a dedicated and customer-focused Vehicle Service Consultant to join our team at Electro - The Premium Car Expert.
Job SummaryWe offer the opportunity to work with luxury vehicles like BMW, Mercedes, Porsche, and Mini Cooper, providing exceptional service to our clients.
Key Responsibilities- Greet customers and understand their vehicle service needs.
- Provide accurate estimates and timelines for required services.
- Coordinate between customers and technical teams to ensure smooth service delivery.
- Follow up with customers on service progress and post-service satisfaction.
- Maintain accurate service records and manage appointments.
- Promote additional services and genuine spare parts when appropriate.
- Minimum 2+ years experience in automotive service advisory roles or customer service in the automotive industry.
- Good understanding of German premium car brands (BMW, Mercedes, Porsche, Mini Cooper preferred).
- Excellent communication and interpersonal skills.
- Organized, customer-centric, and solution-oriented individuals.
- Passion for automobiles and eagerness to learn.
At Electro, we provide a professional growth-oriented environment where you can engage with premium automotive clients and grow your career.
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