Windows Support Specialist

1 week ago

Meerut, Uttar Pradesh, India beBeeCustomerService Full time ₹ 7,50,000 - ₹ 15,00,000

Enhance your technical support career with a challenging Windows Support role.

Tackle complex issues with Microsoft's consumer products and deliver exceptional customer service via chat.

Key Responsibilities:

  • Initial point of contact for customers seeking assistance with Microsoft Windows & O365 issues.
  • Provide fast, clear, and effective solutions through chat support.
  • Create a positive experience by showing empathy and patience while troubleshooting.
  • Use technical expertise to diagnose and resolve complex problems.

Requirements:

  • Typing speed of 35 WPM or higher (mandatory)
  • Previous experience in technical support via chat in Business to Customer
  • Excellent written and verbal communication skills
  • Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory)
  • Hands-on experience troubleshooting Microsoft Windows & O365 queries
  • Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus
  • Strong problem-solving skills and ability to thrive in a fast-paced environment
  • Patience, empathy, and a customer-first mindset

Interview Details:

Time: 10:00 AM - 01:00 PM

Venue: Basement Lecture Hall, Building number - 3

Please bring:

  • Updated resume (printout)
  • Two valid photo ID proofs
  • Original education documents for verification

Important Notes:

  • Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons.
  • Original Government ID is mandatory for security clearance.
  • Preference will be given to immediate joiners.

A global leader seeks a talented individual to join its team.

Launch your career and take the first step toward a rewarding future.

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