
Hiring Experienced Support Professionals
3 days ago
We are seeking a dedicated professional to join our voice support team as a Customer Support Executive. The successful candidate will have a passion for solving customer queries and thrive in a fast-paced environment.
This is a dynamic opportunity to provide exceptional service and support to our international clients.
Duties:- Efficiently handle inbound and outbound customer calls for international clients.
- Resolve customer queries, maintain high levels of customer satisfaction and service quality.
- Document interactions and escalate issues when necessary.
The ideal candidate should possess prior experience in international voice processes (minimum 1 year preferred). Excellent communication skills in English are essential. Additionally, ability to work in rotational shifts (including night shifts) and strong problem-solving and interpersonal skills are required.
Key Skills and Qualifications:
- Prior experience in international voice process.
- Excellent communication skills in English.
- Ability to work in rotational shifts.
- Strong problem-solving and interpersonal skills.
Benefits:
- Growth opportunities and skill development.
- Supportive work culture and global exposure.
Requirements:
- Prior experience in international voice process.
- Any Graduate.
- Additional certifications in customer service/upskilling.
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