Customer Service Ambassador

6 days ago


Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 7,50,000
Job Description

We are seeking a skilled Customer Service Ambassador to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering fast and effective solutions to resolve customer issues.

In this role, you will maintain detailed records of customer interactions in our CRM system, collaborate with internal teams to ensure a seamless customer experience, and identify opportunities to improve processes and enhance customer satisfaction.

  • Respond to customer inquiries via email, chat, and phone.
  • Provide timely and effective solutions to resolve customer issues.
Requirements

To succeed in this role, you must possess excellent verbal and written communication skills, be able to multitask and stay organized in a fast-paced environment, and demonstrate empathy and problem-solving skills to handle customer concerns effectively.

  • Proven experience in customer service or a similar role.
  • Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus.
What We Offer

We offer a competitive salary and performance bonuses, opportunities for career growth and skill development, a supportive and collaborative team environment, and flexible working hours (remote options available).



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