MS Dynamics 365 Functional Support Career Opportunity

3 days ago

Hyderabad, Telangana, India beBeeDynamics Full time ₹ 35,00,000 - ₹ 45,00,000
Functional Support Specialist

We are seeking an experienced and dynamic Functional Support Specialist to join our team with strong expertise in Microsoft Dynamics 365 Customer Engagement (CE).


Key Responsibilities:
  • Provide functional support for MS Dynamics 365 CE modules including Sales, Marketing, Customer Service, Field Service, and Project Operations.
  • Act as the primary point of contact for end-users to resolve issues and provide best-in-class support.
  • Collaborate with technical teams to troubleshoot, escalate, and resolve system bugs or configuration issues.
  • Analyze business requirements and translate them into functional specifications for enhancements or customizations.
  • Monitor system performance, user activity, and proactively identify improvement areas.
  • Assist in configuration, testing, and deployment of changes in Dynamics 365 CE.
  • Develop and maintain system documentation, user guides, and support materials.
  • Deliver end-user training and workshops to increase system adoption and user proficiency.

Required Skills and Competencies:
  • Hands-on experience with MS Dynamics 365 CE in a functional support role.
  • In-depth understanding of core CE modules: Sales, Marketing, Customer Service, Field Service, and Project Operations.
  • Strong working knowledge of SQL Queries for data analysis and issue resolution.
  • Experience with MS Dynamics CRM administration, dashboards, and reporting.
  • Ability to liaise between technical and non-technical stakeholders.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Experience in documenting functional requirements and use cases.
  • Familiarity with ITIL or incident management processes is a plus.

  • Microsoft Dynamics 365 Functional Consultant

    3 days ago

    Hyderabad, Telangana, India Virtual Tech Gurus Full time US$ 90,000 - US$ 1,20,000 per year

    Job Title:Microsoft Dynamics 365 Functional ConsultantJob Summary:We are seeking an experienced Microsoft Dynamics 365 Functional Consultant to work closely with clients in understanding business requirements, mapping them to Dynamics 365 capabilities, and delivering tailored solutions. The role involves requirement gathering, solution design, configuration,...

  • Technical Consultant

    18 hours ago

    Hyderabad, Telangana, India HireIT Consultants Full time

    job Title : Microsoft Dynamics 365 CRM ConsultantLocation : [Hyderabad]Job Type : [Full-time / Contract / Part-time]Experience : [6+ Years]Job Description :We are seeking a skilled and customer-focused Microsoft Dynamics 365 CRM Consultant to join our team. The ideal candidate will have a strong understanding of Dynamics 365, especially in the Sales and Lead...

  • Dynamics 365 CE Functional Support Role

    2 days ago

    Hyderabad, Telangana, India beBeeApplication Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Title: D365 CE Application Support Specialist    Job Summary:We are seeking a detail-oriented and proactive professional to provide day-to-day business operations, incident management, and enhancement requests across Dynamics 365 CE modules like Sales, Customer Service, Marketing, and related applications.Key Responsibilities:Support functional and...

  • Dynamics 365 Project Manager

    5 days ago

    Hyderabad, Telangana, India beBeeImplementation Full time US$ 1,00,000 - US$ 1,50,000

    Dynamics 365 Implementation ManagerA career-defining opportunity exists for a seasoned Dynamics 365 implementation manager to lead end-to-end projects, driving business growth and customer satisfaction.About the RoleThis is an exceptional chance to join our team as a skilled project manager, overseeing full lifecycle Dynamics 365 CRM implementations. As a...

  • MS Dynamics Consultant

    3 days ago

    Hyderabad, Telangana, India People Prime World Wide Full time

    About Client :Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus...

  • Dynamics 365 Solutions Specialist

    7 days ago

    Hyderabad, Telangana, India beBeeMicrosoft Full time ₹ 9,00,000 - ₹ 12,00,000

    Effective Dynamics 365 solutions require a unique blend of technical expertise and business acumen.Key Responsibilities:Implement and maintain enterprise-wide CRM systems to drive customer engagement and revenue growth;Develop and execute comprehensive plans to migrate legacy systems to Dynamics 365, ensuring seamless integration with existing...

  • Dynamics 365 CRM Specialist

    5 days ago

    Hyderabad, Telangana, India beBeeExpert Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Career Opportunity: Dynamics 365 CRM ExpertWe are seeking a seasoned professional to lead the architecture and functional design of Dynamics 365 CRM Service solutions. This role combines strategic leadership with hands-on architecture and functional design, ensuring scalable, user-centric CRM solutions.As a key member of our team, you will be responsible for...

  • MS Dynamics CRM

    7 days ago

    Hyderabad, Telangana, India YASH Technologies Full time

    At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.Primary skill: Microsoft Dynamics(CRM)(Bangalore & Hyderabad & Pune)Job Description:- 8+...

  • Dynamics 365 F&O Finance Functional Consultant

    2 weeks ago

    Hyderabad, Telangana, India Ambiment Full time

    Job Title: Dynamics 365 F&O Finance Functional Location: Hyderabad/Bangalore/Mumbai/Kolkata (Hybrid) Experience: 7 - 12 Years Job Type: Fulltime with Ambiment Job Summary: The D365 F&O Finance Functional Consultant will serve as a subject matter expert on the financial modules of Microsoft Dynamics 365 Finance & Operations. This role will be responsible...

  • Dynamics 365 F&O Finance Functional Consultant

    1 day ago

    Hyderabad, Telangana, India Ambiment Full time

    Job Title: Dynamics 365 F&O Finance Functional Location: Hyderabad/Bangalore/Mumbai/Kolkata (Hybrid)Experience: 7 - 12 YearsJob Type: Fulltime with AmbimentJob Summary:The D365 F&O Finance Functional Consultant will serve as a subject matter expert on the financial modules of Microsoft Dynamics 365 Finance & Operations. This role will be responsible for...